---
updatedAt: 2025-11-13T23:50:01.000Z
agentTools:
  projectIndex: https://how.trynow.works/llms.txt
---

# Charge an Upfront Deposit on TryNow Orders

## Overview

To ensure some upfront financial commitment from shoppers, you can implement a refundable or non-refundable deposit in checkout.

> ❗️ Note:
>
> This will impact your conversion rate, since the shopper will no longer see a $0 cart.

Below is an example of the shopper experience:

<Image align="center" width="400px" src="https://files.readme.io/74c304b594d84629a415dcadc92f8d1bab3a126a13f0917f350e7c3a25795ddf-image.png" />

## Video Tutorial

<Embed url="https://www.youtube.com/watch?v=FutSXsg6dxE" title="How to Set Up a Trial Deposit" favicon="https://www.youtube.com/favicon.ico" image="https://i.ytimg.com/vi/FutSXsg6dxE/hqdefault.jpg" provider="youtube.com" href="https://www.youtube.com/watch?v=FutSXsg6dxE" typeOfEmbed="youtube" html="%3Ciframe%20class%3D%22embedly-embed%22%20src%3D%22%2F%2Fcdn.embedly.com%2Fwidgets%2Fmedia.html%3Fsrc%3Dhttps%253A%252F%252Fwww.youtube.com%252Fembed%252FFutSXsg6dxE%253Ffeature%253Doembed%26display_name%3DYouTube%26url%3Dhttps%253A%252F%252Fwww.youtube.com%252Fwatch%253Fv%253DFutSXsg6dxE%26image%3Dhttps%253A%252F%252Fi.ytimg.com%252Fvi%252FFutSXsg6dxE%252Fhqdefault.jpg%26type%3Dtext%252Fhtml%26schema%3Dyoutube%22%20width%3D%22640%22%20height%3D%22480%22%20scrolling%3D%22no%22%20title%3D%22YouTube%20embed%22%20frameborder%3D%220%22%20allow%3D%22autoplay%3B%20fullscreen%3B%20encrypted-media%3B%20picture-in-picture%3B%22%20allowfullscreen%3D%22true%22%3E%3C%2Fiframe%3E" />

## Instructions

> 👍 First, make sure that your Enable Try Before You Buy app embed block is toggled on!
>
> This feature requires the app embed block to be on.

1. In Merchant Portal, navigate to **Controls > Payment Capture**.
2. In the Trial Deposit/Fee section, click **Configure**.
3. In the modal, select "I want to configure a deposit" and click **Next**.
4. Select whether you want the deposit to be a flat fee or percentage and click **Next**.
5. Enter in the trial deposit amount or percentage and click **Next**.
6. Click **Finish and save**.