Post-Launch Success Guide

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Congratulations on going live with TryNow!

Here’s everything you need to know to make the most of your first few weeks. We’ve included helpful resources below to guide you, highlight key metrics to watch, and ensure you’re set up for success.

Your TryNow Toolkit

Monitor Your Insights Dashboard

Set Up Your ROI

Check Your Automated Weekly Insights Emails

Share Resources with Your Customer Support Team


Features at Your Fingertips

Your TryNow program is designed to run with minimal lift from your team—but if you ever need to make an adjustment, all the tools are right at your fingertips. From editing trial lengths to creating more TryLinks, it’s all easily accessible in the Merchant Portal.

Search for or perform actions on a particular order from your Orders Dashboard

Create more TryLinks

Adjust your cart limit

Adjust TryNow product eligibility

Adjust any returns settings

Add a buy zero restocking fee

Add team members


Merchant FAQs

What do TryNow orders look like in Shopify?

How does automated payment capture work? Do I need to do anything for orders to close?

Who do I reach out to if I need help? Where can I submit a feature request or raise a shopper issue?

Where can I see how much I am paying in TryNow fees?