Who do I reach out to if I need help?

Order-Specific Issues

If you need help with a specific order or shopper communication, you can:

• Email us at [email protected]
• Use the chat box in Merchant Portal to connect with our AI assistant or request to speak with a live agent

Feature Requests

We’re committed to being the most customer-centric partner you’ve worked with. If you have feedback or a feature request, we’d love to hear from you—just reach out to [email protected].