What is the pricing structure for TryNow?

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We only make money when you do.

TryNow charges 2.99% on the Net Order Value + $0.99 Per Order.

Key Highlights

• Free to install
• 7-day free trial begins on the date of app download
• No long-term commitments — TryNow is billed order-to-order

TryNow Fees

• 2.99% of net order value — assessed only when payment is captured on the authorization after the trial ends
• $0.99 per order — assessed at the time of order creation

Important distinctions:

• The % fee applies only to net kept value (after returns).
• Other payment providers (e.g. BNPL) charge on the gross order value before returns, but TryNow aligns incentives by charging only on what the shopper actually keeps.

Billing cadence:

• Charges are calculated daily and collected monthly via Shopify Billing.

Shopify Fees (separate from TryNow fees)

In addition to TryNow fees, Shopify charges its own payment processing and authorization fees:

1. Standard Shopify payment processing fees — these are your store’s normal credit card processing rates (vary by plan).
2. Extended authorization fee — if a payment is captured after Shopify’s standard 7-day authorization period, Shopify applies an additional 1.75% fee on top of your normal credit card fees.
   • Full details: Shopify Extended Authorization Policy

Example

• Order value: $100
• Shopper returns $40 → Net kept value = $60
• TryNow fees: 2.99% of $60 ($1.79) + $0.99 order fee = $2.78
• Shopify fees: Your credit card processing fees + 1.75% extended authorization fee (if captured after 7 days).

Summary

• TryNow only charges on net kept value (aligned with merchant outcomes).
• Shopify separately charges standard processing + extended auth fees when capture is beyond 7 days.
• Combined, this ensures full transparency in costs.