What is the pricing structure for TryNow?
We only make money when you do.TryNow charges 2.99% on the Net Order Value + $0.99 Per Order with a $1,040 Monthly Platform Spend.
TryNow Fees
- 2.99% of net order value — assessed only when payment is captured on the authorization after the trial ends
- $0.99 per order — assessed at the time of order creation
- $1,040 Minimum Monthly Platform Spend
Important distinctions:
- The % fee applies only to net kept value (after returns).
- Other payment providers (e.g. BNPL) charge on the gross order value before returns, but TryNow aligns incentives by charging only on what the shopper actually keeps.
Billing cadence:
- Charges are calculated daily and collected monthly via Shopify Billing.
Shopify Fees (separate from TryNow fees)
In addition to TryNow fees, Shopify charges its own payment processing and authorization fees:
- Standard Shopify payment processing fees — these are your store’s normal credit card processing rates (vary by plan).
- Extended authorization fee — if a payment is captured after Shopify’s standard 7-day authorization period, Shopify applies an additional 1.75% fee on top of your normal credit card fees.
- Full details: Shopify Extended Authorization Policy
Monthly Minimum
- Merchants have a $1,040 Minimum Monthly Platform Spend with TryNow
- Therefore merchants will be charged the greater of this $1,040 MMPS or the transactional 2.99% on the Net Order Value + $0.99 Per Order
- As TryNow will allocate significant time and resources to each merchant's TBYB Program, the MMPS is to ensure brands have at least baseline intent on making TBYB a part of their strategy each month.
Example
- Order value: $100
- Shopper returns $40 → Net kept value = $60
- TryNow fees: 2.99% of $60 ($1.79) + $0.99 order fee = $2.78
- Shopify fees: Your credit card processing fees + 1.75% extended authorization fee (if captured after 7 days).
Summary
- TryNow only charges on net kept value (aligned with merchant outcomes).
- Shopify separately charges standard processing + extended auth fees when capture is beyond 7 days.
- Combined, this ensures full transparency in costs.
Updated 3 days ago