What is the pricing structure for TryNow?

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We only make money when you do.

TryNow charges 2.99% on the Net Order Value + $0.99 Per Order with a $1,040 Monthly Platform Spend.

TryNow Fees

  • 2.99% of net order value — assessed only when payment is captured on the authorization after the trial ends
  • $0.99 per order — assessed at the time of order creation
  • $1,040 Minimum Monthly Platform Spend

Important distinctions:

  • The % fee applies only to net kept value (after returns).
  • Other payment providers (e.g. BNPL) charge on the gross order value before returns, but TryNow aligns incentives by charging only on what the shopper actually keeps.

Billing cadence:

  • Charges are calculated daily and collected monthly via Shopify Billing.

Shopify Fees (separate from TryNow fees)

In addition to TryNow fees, Shopify charges its own payment processing and authorization fees:

  1. Standard Shopify payment processing fees — these are your store’s normal credit card processing rates (vary by plan).
  2. Extended authorization fee — if a payment is captured after Shopify’s standard 7-day authorization period, Shopify applies an additional 1.75% fee on top of your normal credit card fees.

Monthly Minimum

  • Merchants have a $1,040 Minimum Monthly Platform Spend with TryNow
  • Therefore merchants will be charged the greater of this $1,040 MMPS or the transactional 2.99% on the Net Order Value + $0.99 Per Order
  • As TryNow will allocate significant time and resources to each merchant's TBYB Program, the MMPS is to ensure brands have at least baseline intent on making TBYB a part of their strategy each month.

Example

  • Order value: $100
  • Shopper returns $40 → Net kept value = $60
  • TryNow fees: 2.99% of $60 ($1.79) + $0.99 order fee = $2.78
  • Shopify fees: Your credit card processing fees + 1.75% extended authorization fee (if captured after 7 days).

Summary

  • TryNow only charges on net kept value (aligned with merchant outcomes).
  • Shopify separately charges standard processing + extended auth fees when capture is beyond 7 days.
  • Combined, this ensures full transparency in costs.